Umbrella Limited Warranty

printable pdf

What is Covered

We warrant to you, the original purchaser, that with the exceptions stated below, the umbrella you have selected is free from defects in material and workmanship.

How Long Does Coverage Last

This warranty lasts for a period of one (1) year from the date of delivery of the umbrella to you (‘‘Warranty Period’’). Coverage terminates if you sell or otherwise transfer the umbrella.

What Woodard Will Do

Do If within the Warranty Period, your umbrella fails structurally,Woodard will, at our option, repair or replace the umbrella in the original color and style. In the event that a color, style, or fabric has been discontinued, we reserve the right to substitute the defective item in a similar style or color at our option.

To Obtain Service

Any claim under this warranty should be initiated within the Warranty Period by contacting one of the following: any authorized Woodard dealer, or Woodard Customer Service online at Woodard reserves the right to examine all merchandise claimed to be defective. Upon approval of the claim,Woodard will authorize either repair or replacement of the defective umbrella. No returns shall be accepted without a return authorization from Woodard.

What is Not Covered

This warranty does not cover and is void if damage is a result of freight/shipping, a failure caused by unreasonable or abusive use, acts of God, improper care, freeze damage, mildew, normal wear, fading or stretching of fabric, if the umbrella is used for commercial purposes or if the customer fails to provide reasonable and necessary care as outlined in product information brochures.


This warranty is valid only in the 50 United States and Canada. This warranty is in lieu of any implied or other expressed warranties. Implied warranties, including any warranty of merchantability imposed on the sale of this umbrella under State law, are limited to a one (1) year duration for the umbrella or any of its parts. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

Woodard shall not be responsible for loss of use, time, inconvenience, packaging, travel, personal injury, or other consequential or incidental damages resulting from any defect in the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusion may not apply to you. No person, firm, or corporation is authorized to make any other warranty or assume any other obligation for the manufacturer in connection with the sale of these goods. Woodard reserves the right to make design, color, or fabric changes and/or discontinue any item(s) without notice.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Address orders and correspondence to:
Customer Service Department
650 S. Royal Lane
Suite 100
Coppell, TX 75019
Phone: 800-877-2290
Fax: 800-733-4257